Processing
Knowledge Base 
Search the Knowledge Base for

Here you can search and view our site Knowledge Base.
To find a specific article, use KB-article number format (ex. KB-1)

Category List Category List
Account - Billing (3)
Billing help and information

Account - Management (1)
General account management help

DNS services (3)
Help on DNS issues

Domain - General (4)
General Domain management questions and answers

Domain - Registration (3)
Domain registration questions and answers

Email Services (8)
Help on email maintenance and issues

Hosting - Add-ons (1)
Addtional services that are available

Hosting - Cpanel/WHM (3)
Cpanel & WHM related topics

Hosting - General Questions (5)
Answers to general questions are listed here

Hosting - Important AUP (1)
Answers to common questions about our Acceptable Use Policy are listed here

Hosting - Linux (1)
Articles related to linux hosting are listed here

Hosting - Technical (5)
Articles related to technical help are listed here

Hosting - Windows (1)
Windows hosting information

Pre-Sales (4)
Pre-sales questions and answers.


Most viewed articles Most viewed articles
1. Will you install any scripts for me or my clients? (viewed 255 times)
2. Do you support PHP, MySQL, and/or Perl? (viewed 244 times)
3. What does extra bandwidth costs? (viewed 233 times)
4. What are your nameservers? (viewed 231 times)
5. Will I get my own nameservers? (viewed 227 times)
6. Can I setup my own Cron jobs? (viewed 221 times)
7. Do I need to register my nameservers? (viewed 218 times)
8. How do I login to Cpanel or WHM? (viewed 212 times)
9. Are Dedicated IP Addresses available? (viewed 201 times)
10. How long before I can use my domain? (viewed 199 times)


Server outage
01-27-2008
Whew! As many of you know, we had an attempted server hack that required the server to be rebuilt and reconfigured. No data was lost nor compromised, but the server was out of commission for a few days. The account manager of the hacker has been notified and action taken. We regret very much the inconvenience to our customers. If there is anything we can do to be of help with your system, let us know.
Increasing hard drive size
08-09-2007
We are adding new drives next week that will increase by about 10 times the storage available.